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You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (RC-Car-Shop Hobbythek Roswitha Sturm e.K., Nauenweg 55 - 47805 Krefeld, Telefon: +49 (0) 2151 820 200,  E-Mail: [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).

You can use the attached model withdrawal form or any other unequivocal statement e.g. on our website (https://rc-car-online.de/shop/en-service_widerruf_formular.html). We will inform you (e.g. by e-mail) about the confirmation of the receipt of such a withdrawal.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received and checked the goods.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

Exclusion of the right of withdrawal

Agreements or which are clearly tailored to the personal needs of the consumption for the supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer shall prevail

Premature lapse of the right of withdrawal

  • For the supply of goods when they were mixed after delivery due to their nature inseparably with other goods
  • For the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery

Model Withdrawal Form

complete and return this form only if you wish to withdraw from the contract

  • To: RC-Car-Shop Hobbythek Roswitha Sturm e.K., Nauenweg 55 - 47805 Krefeld, Phone: +49 (0) 2151 820 200, Fax: +49 (0) 2151 820 2020, E-Mail: [email protected]
  • I / We (*) hereby give notice that I / We (*) withdraw from my / our (*) contract of sale of the following goods (*) / for the provision of the following service (*)
  • Products ( )
  • Ordered on ( ) / received on ( )
  • Name of consumer(s)
  • Address of consumer(s)
  • o Please send me by email a shop voucher for the amount. I get the voucher once the products in rc-car-online have been received. I"ll be sending franked (not prepaid) to send. Shipments without freight prepaid will not be accepted and sent back at the expense of the shipper.
  • Signature of consumer(s) (only if this form is notified on paper)
  • Date
  • (*) Delete as appropriate
End of Returns policy

Special Notes

Furthermore, the scope of financed transactions: If you finance the contract with a loan and withdraw it later, you are not tied to the loan agreement, provided that both contracts form an economic unit. This is likely especially if we are also your lender or your lender in terms of the financing involved us. If we make the loan when the withdrawal becomes effective or at the return of the goods already received, your lender occurs in relation to you regarding the effects of withdrawal or return our rights and obligations under the contract financed. The latter does not apply if this contract is the purchase of financial instruments (eg securities, foreign exchange, derivatives) on the subject.

Please note

Please avoid damage and contamination of the product. Send the product as possible back in original packaging with all accessories and with all packaging components to us. Unless you do not have the original packaging, please take care to avoid damage in transit for a suitable package. The above procedures are not a prerequisite for the effective exercise of the cancellation.

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