Tel. 0049 (0)2151-820200Nauenweg 55, 47805 KrefeldMo-Fr 9:00-18:00 Sa 9:00-13:00 o'clockQuick shipping to 15 o'clock
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Home - Help


General Help

Customer Login

In order to login with mail address and password you have to create an account within the shop first During this procedure you will have to enter a password of your choice along with your address and some other shipping related information. The link to create an account is right below the login area.
Placing an order through the shop does not automatically create an account!

When you get an error message after a failed log-in that your mail address is unknown, you most likely have not created an account before. Or there maybe a typo in the mail address ...

Payment & Invoicing
We make COD deliveries (only within Germany), and accept credit card payments or advance payment.

Orders are forwarded to us via email. At the same time, you will receive confirmation of the receipt of your order via email, which lists the contents of your order. Orders are forwarded as quickly as possible. We will contact you in the case of any delays in delivery.

More Info

Enter your search term in the respective field and click the “go” button. Multiple search terms with an AND conjunction must be separated by a space.

All prices are in euros and are subject to confirmation. Errors excepted. Prices include the current German VAT.

Delivery Period
We make every effort to deliver your order as quickly as possible. Orders placed before 14:00 German time will be shipped the same day. We ship via German Post/DHL.

We usually do not put items on backorder to give our customers the possibility to get those items elsewhere without the need for a double delivery.

Notification of availability
You can get a notification via email when temporarily or not yet available items are in stock again. Just enter your email address in the item"s form field and click the "submit" button.